ISS Global
Home|News & Events|Careers|Testimonials|Contact Us

Products

ConsultrakThe market for Professional Services Automation (PSA) solutions in emerging services-based organizations (SBOs) remains vastly underserved. Organizations with fewer than 150 employees have been difficult for most PSA vendors to find and reach. Ironically, these organizations may also be in the greatest need of an integrated enterprise solution that increases corporate productivity, management visibility, organizational knowledge, and profitability. Emerging SBOs have particular issues that their larger competitors inherently do not share, which include the following:

 

  • Lack of critical mass to quickly assemble and manage large teams to address critical and timely issues facing clients
  • Diminished clarity regarding competitive services pricing given the relatively limited number of projects completed
  • A constrained knowledge base from which to build on, and
  • In IT consulting firms the process is more complicated due to the high intensive recruitment and retention processes

Upon careful review it has been observed that more time is spent by organizations in streamlining their recruitment activity. But none of the current PSA software vendors in market currently concentrate on the subject. In the IT consulting services, our experience in the domain has clearly a definite advantage. Based on our experience we know that the average acceptance ration in recruitment is close to 1% i.e. we need to screen about 100 resources to get one right resource. The IT resources have very specialized skill set within a domain and the clients of such consulting firms really look for a person with the specialization. This makes the location of a right resource to a project one of the key challenges for IT consulting firms. Using the domain knowledge within the industry and also software experience within the organization, we are in the process of building a great product to cover different areas within the scope of a Professional services firm concentrating on IT consulting.

ConsultTrak is a powerful and highly configurable easy to use web based solution for firms providing professional services. ConsultTrak provides end to end support for all facets your business processes. ConsultTrak includes modules for Marketing, Sales, Human Resources, Payroll, Accounting and Timesheet management.

ConsultTrak from ISS Global Inc provides end-to-end operations system that will significantly increase the productivity of Professional Service Organizations. Our solutions will allow your company to lower costs boost efficiency and track compliance.

ISS Global has architected this solution to be highly scalable to support your current needs and future growth. We have a highly talented dedicated team of technologists that create and support this solution.

ConsultTrak directly provides the following benefits to your organization:

  • Complete tracking of all income and expenses
  • Real time visibility into your organizations operational status and performance across the organization.
  • Low Total Cost of Ownership via hosted offerings
  • Rapid deployment of the solutions to help you grow your business
  • Reliable support services via team of dedicated staff
  • Benefits to your organization via increased productivity